Frequently Asked Questions

What is the WSRA address?

909 Rock Ridge Road
Burlington, WI 53105

What is the WSRA contact information?   
Phone/fax 262-514-1450
Email Joyce Uglow at [email protected]

How do I register for the annual conference?

  • Visit > Professional Learning > Conferences  to access the online registration link.
  • If you are an existing user of the WSRA website, enter your username and password.  Check the mailing address on the Convention Program booklet or a WSRA publication such as the WSRA Update or Journal to find your username and expiration date. 
  • If you are a new user - or if your WSRA membership is more than 30 days past the expiration date - enter your email address.  The email address will become your username. 
  • If someone is registering for you, please provide that person with your user name and contact information. Use the registrant's name only - rather than the person is entered the information. 
  • Join or renew your membership to access the member rates. 
  • Please know that the nonmember registration fees are at a higher rate.  
  • If you need to transfer your registration to another person, you must contact Joyce at [email protected]

Is the annual conference cancelled due to inclement weather?

The WSRA annual conference is not cancelled due to weather.  

WSRA's Cancellation Information:

  1. WSRA does not cancel the conference due to weather conditions. 
  2. Cancellation of an individual registrant's registration must be communicated to Joyce at [email protected] by January 28, 2019 to receive a partial refund.  
  3. A $35 cancellation fee will be charged. No refunds will be granted from January 28, 2021 and beyond. 
  4. Between January 28, 2021 and Feb. 5, 2021 you may send a non-registered person in your place. This transfer must be communicated to Joyce via email at [email protected] before arrival at the Wisconsin Center. 

How do I register for Leadership Meetings?

  • Logon as a WSRA member
  • Click the Calendar Link with the date of the Leadership and Assembly Meeting
  • Complete the online registration for the meeting
  • Please adhere to the deadlines so the Coordinating Secretary can adequately inform the hotel about lodging and meal counts.  Hotels may hold the room block for up to 30 days before the event.

 How do I find the WSRA Red Book? 

Login as a WSRA member > Go to Resources > Leadership menu tab > Scroll down to access the Red Book.

How do I update my own contact information (such as mailing address, place of employment, phone numbers, home email address, password, user name)
Log on as a WSRA member > Click on My Profile > Edit

What if I've forgotten my WSRA website password?  
Click on the menu tab "Forgot Password".  Enter you email address and the system will generate an email to you.  You may also contact WSRA at [email protected]  

How do I print a receipt?
Logon as a member > Click on My Profile > Click on  Invoices

How do I post to the Hotline?

Logon as a member > Click on My Profile > Click on My Features > Click on  Elists > Expand the list to show Hotline > Click on Hotline > Post New Message
The WSRA Hotline is used to promote literacy events, inform members about available job postings, and to ask/answer questions posed by WSRA members. It is a listserve that requires approval. 

How do I remove myself from the Hotline?
Logon as a member > Click on My Profile > Click on My Features > Click on Elists > Expand the list to show Hotline > Unsubscribe 

What is the WSRA Refund Policy?

  1. Unless otherwise noted, refund requests should be sent (by the designated date above) to [email protected]  The designated date for the convention is printed in the convention program booklet.
  2. A cancellation must be received by WSRA at [email protected] by the designated date in order to receive a partial refund. A $35 processing fee will be applied. 
  3. If the payment was submitted via a check or direct deposit and the cancellation was received by the designated date, the refund check may be issued by the WSRA Treasurer after the event. Cancellation fees do apply. 
  4. If the payment was submitted via an accepted credit card payment and the cancellation was received by the designated date, the refund may be issued by credit back to the credit card used.  An email notification will be emailed. Cancellation fees do apply. 

Where can I find information on WSRA Wired Wednesday Webinars and WSRA Institutes?

Visit the Professional Learning. It can also be found on the WSRA calendar. 

How do I express interest in joining a WSRA Committee? 

Click here for the Self-Nomination form  The self-nominations are put forth by the WSRA Committee Coordinator to the Board of Directors (BoD) for approval at the Board of Directors' Leadership Meetings, which occur in July/August, September, November, March, and April of each council year.  WSRA looks forward to having your knowledge, expertise, and teamwork on a committee.